Refund & Cancellation Policy

 

Thank you for choosing Prodigiselect. Please review the following policy carefully before completing your purchase.

 

1. Refund Eligibility – Exceptional Cases Only

We offer refunds only under specific, verifiable conditions:

 

Download Issues: If you face trouble downloading or unzipping the product, please report the issue within 24 hours of purchase.

 

Duplicate Payments: If you were charged twice for the same item, we will refund the extra payment after validating the transaction.

 

Corrupted Files: In case the file is damaged or not functioning as expected, we will replace it or provide a refund after verification.

 

All approved refunds will be processed back to your original payment method within 5–7 business days.

 

2. Requesting a Refund

To initiate a refund request, please contact us within 24 hours of purchase at prodigiselect@gmail.com with the following details:

 

Your order number

 

A detailed description of the issue

 

Any relevant screenshots or supporting documents

 

3. Cancellation Terms

As all our products are digital and delivered immediately upon purchase, cancellations are not permitted once the transaction is completed.

 

4. Non-Refundable Digital Goods

All products are digital in nature and non-returnable. Once the download link or file has been accessed, no refund will be issued unless the issue qualifies under our refund eligibility criteria.

 

By purchasing, you agree to this policy.

 

5. Support

If you need assistance or have any concerns, feel free to reach out:

 

📧 Email: prodigiselect@gmail.com